Job Title: Collection Manager Wanted
Job Location: Greater Accra
Job Description: Assist the head of collection to design policies ,processes and procedures to ensure efficient and effective off-payroll collection
Perform monthly reconciliation in terms of actual versus expected receipts of all account and generate report on :
• First installation deduction
• Full payment received
• Partial payment recovered
c. Analyse area s based on ageing and prescribe appropriate actions to retrieve all arrears from non-performing client
Use available resources such as call centre retrieve arrears payment
Work closely with finance unit to implement processes and policies that ensures efficient collections via debit, orders, post dated cheques, standing orders and payroll.
Responsible for sending of formal demand letters to default client
Undertake any additional that may be prescribed by the head task collections
Qualification and Requirements:
Minimum of a bachelor’s degree is require
Must have worked in a financial institution and held a similar position for at least 3 years ,with direct responsibility of collections off-payroll
This position requires good written ,oral and reading communication skills in order to accurately obtain ,interpret and transcribe a variety of communications, instructions and policies.
Proficiency with Microsoft office for window (outlook,word,and excel) is a must have
Must be familiar with setting off-payroll policies and must have successfully implemented off-payroll policies with tangible results
Must be multi task oriented,organised,set priorities and meet deadlines and take pride in ones work.
Has experience in supervisory /management responsibilities on collection related project